Fix Can’t Connect to The App Store Error on iPhone, iPod, and iPad
If you have an iPhone and you are trying to download some apps or games from the App Store, but it is not connecting to the internet, here are some basic yet working solutions those will let you fix the problem within moments. It doesn’t matter which iOS version you are using in whatever iPhone; you can definitely troubleshoot this problem using these tips and tricks.
Get Stable Release of iOS
It doesn’t matter which iPhone you are using; you can certainly install the Beta version of iOS. Being said that, the Beta version may come with several bugs, and as a result, you might get such an error message on your iPhone while opening the App Store app. Therefore, you can install the stable release of iOS if you have kept getting this error message for a long time. On the other hand, if you do not want to use the stable version, you can check if there are any new updates available for your iOS version. If yes, try to install that.
Check Mobile Data
App Store shows such error message when you do not have an internet connection, mainly. Although there can be tons of other reasons, the main solution is to have a valid internet connection in your iOS device. Therefore, you should check whether you have a valid internet connection or not. For that, you can turn on the cellular data connection and try to open any webpage in Google Chrome or Safari – whatever browser you have. If you are using Wi-Fi, do the same.
Check If Cellular Data Connection is Enabled for the App Store
This is an important option since it lets you allow or block internet connection for the App Store. By default, all the installed apps can access the internet. However, if you have made any changes by mistake or so, you might end up wasting your time by following other guides. Therefore, go to Settings > Cellular. Scroll down till you get the option called App Store. Make sure; the App Store is enabled. If not, use the toggle button to allow App Store to access the internet.
Disable VPN App
If you have recently installed a VPN app, it might create such a problem. Although your iPhone should use the VPN across your device, sometimes it can create some problems. If there is any problem with the VPN server, you will not be able to use the internet on your mobile. Being said that, you can disable the VPN connection for a particular amount of time and check if you can access the App Store or not. If yes, this is the time to uninstall that VPN app. If you have paid for the app, this might be the perfect time to contact the developers as well. You can ask them to investigate your problem.
Set Date and Time Correctly
Although it might not be a problem in most of the cases, many people have resolved this issue by setting the correct date and time. To check and set the correct date and time, you need to follow these steps. Go to Settings > General > Date & Time. Following that, select Set Automatically. It should solve your problem within moments.
Re-sign-in to Your Apple ID
To use the App Store, you need to add an Apple ID. Sometimes this Apple ID can cause such an issue. Therefore, this is a wise choice to sign out from your iTunes account and sign in again. For that, you need to go to Settings > iTunes & App Store. Therefore, tap on your Apple ID and select ‘Sign Out.’
Now you need to sign in again to your account. For that, you need to have a valid password. After doing that, check if you can open the App Store or not.
That’s all! These are some of the basic but working solutions to this problem. Hope they help.